Terms of Service

oasise.com

Last updated: [26.07.2026]

Welcome to oasise.com (the "Site," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products offered on it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using this Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

2. Products and Descriptions

We make every effort to display our bedding and home textile products, including colors, materials, and dimensions, as accurately as possible. However:

• Colors may appear slightly different depending on your device's display settings.
• We do not guarantee that product descriptions or other content on the Site are error-free, complete, or current.
• We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

3. Pricing and Payment

• All prices are listed in [insert currency, e.g. AED] and are inclusive/exclusive of applicable VAT unless stated otherwise.
• We reserve the right to change prices at any time prior to your order being confirmed.
• Payment must be made in full at the time of order through the payment methods available on the Site.
• We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or unavailability of stock.

4. Orders and Order Acceptance

Placing an order constitutes an offer to purchase. An order is only accepted once we send you a confirmation email. We reserve the right to limit or cancel quantities purchased and to refuse any order at our discretion.

5. Shipping and Delivery

• Delivery timeframes provided at checkout are estimates and not guaranteed.
• Risk of loss and title for items purchased pass to you upon delivery to the carrier or, where applicable, upon delivery to the shipping address you provide.
• We are not responsible for delays caused by circumstances beyond our reasonable control, including customs processing, courier delays, or incorrect address information provided by you.

6. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our separate Return and Refund Policy, which forms part of these Terms. Please review it before placing an order.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and the OASISÉ brand name, is the property of oasise.com or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from the Site without our prior written consent.

8. User Conduct

When using the Site, you agree not to:

• violate any applicable UAE or international law or regulation
• attempt to gain unauthorized access to the Site, its systems, or related networks
• use the Site to transmit any harmful, fraudulent, or unlawful content
• interfere with or disrupt the operation of the Site

9. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

10. Limitation of Liability

To the fullest extent permitted by applicable law, oasise.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or purchase of products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from these Terms or your order shall not exceed the amount you paid for the relevant product.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable UAE law.

11. Warranty Disclaimer

Products are provided "as is" and "as available." Except as expressly stated in our Return and Refund Policy or required by applicable law, we make no warranties, express or implied, regarding the products' fitness for a particular purpose, beyond the statutory guarantees provided under UAE consumer protection law.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

13. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites and linking to them does not imply endorsement.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, without prejudice to any mandatory consumer protection rights you may have under UAE Federal Law No. 15 of 2020 on Consumer Protection.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: shop@oasise.com